Already completed your Responsible Service of Alcohol training but need a quick refresher?
This guide allows you to check and consolidate your knowledge. It covers:
Then you can take our quiz to see how much you've remembered!
Note: This guide is designed to help hospitality workers revise their knowledge about the responsible service of alcohol (RSA). It does not replace RSA training or certification.
The following information about responsible service of alcohol and minors should be read in conjunction with minors and under-age drinking on licensed premises.
Section 17 of the Law Reform Act 1995 states that the age of majority is 18 years. Therefore, any person under the age of 18 years old in Queensland is considered a minor.
[Voice over]
This is Sonny and his girlfriend, Tana.
Sonny loves protein shakes, sleeve tattoos and waxing his entire body.
Oh, and Tana.
Tana's not 18, but applied 10kg of makeup, borrowed a cocktail dress and will argue that Sonny is her responsible adult.
[Tana]
He is my responsible adult.
[Voice over]
The only problem is Sonny struggles to be responsible for himself.
[Animation]
Sonny trips as the bouncer gets angry and points to the exit.
Whether they're just too cool,
or just a bit of a fool.
They've had too much to drink,
or just causing a stink.
They've no ID and underage,
or skolling a thousand flaming grenades.
It's responsible service that we're aiming for, so it's up to you to follow the law.
An 'exempt minor' is a person under the age of 18 who is permitted on licensed premises in particular circumstances or for a particular reason. They must never consume, or be supplied, liquor. Common circumstances for exempt minors include:
[Voice over]
This is the Nice Family. They're from Nice, in France.
Mr Nice, Mrs Nice and their Niece.
They're into nice food, nice wine and being nice.
[Mr Nice]
Merci
[Voice over]
At the Nice house the whole Nice family, drink nice wine nightly with their nice dinners.
But when they go out for dinner …
[Waiter]
It would be nice if she waited until she was 18 as it's illegal.
[Mr Nice]
Oui.
[Waiter]
Noice!
Whether they're just too cool,
or just a bit of a fool.
They've had too much to drink,
or just causing a stink.
They've no ID and underage,
or skolling a thousand flaming grenades.
It's responsible service that we're aiming for, so it's up to you to follow the law.
Minors may also be allowed on licensed premises in other circumstances, such as when they live or work at the premises. Also, the Commissioner for Liquor and Gaming may approve other particular reasons, such as underage events.
However, if the minor is on the premises after 5pm and the premises has a nightclub licence, then the exemption does not apply. In this case, the minor is not exempt, even if eating a meal on the premises or in the company of a responsible adult.
A minor, other than an exempt minor, may be refused entry to a licensed premises. If the minor then enters, or attempts to enter the premises the licensee and their staff may use reasonable force to remove the minor.
For more information, read exemptions for minors on licensed premises.
A 'responsible adult' is:
A responsible adult is the person who makes adult decisions on behalf of the minor. For example:
The responsible adult must also actively supervise the minor.
You are responsible for ensuring that no minor is sold or supplied, or consumes, alcohol at your licensed venue or on a street or place adjacent to licensed premises. For example, a bottle shop where minors may ask adults to buy them liquor.
Minors often appear older than they are and you should check the identification (ID) of any person who appears to be under 25.
Effective monitoring and collaboration between security, floor staff and bar staff reduces the chance of a minor slipping through illegally. Licensees and approved managers should ensure the appropriate number of staff and security work each shift to enable them to monitor the venue.
Staff moving among patrons, such as glass collectors or security, are in a good position to detect minors drinking while underage and/or illegally visiting licensed premises.
If you suspect a non-exempt minor is in the licensed venue, or a minor is consuming or seeking to be served alcohol, check their acceptable form of ID. If they are under-age, immediately inform them they need to leave the venue. Also inform other venue staff including security.
When asked to exit the venue, the minor must leave immediately. If they refuse to leave, reasonable force can be used to remove them from the licensed premises.
Your licensed venue may also have best practice procedures in place that guide staff on how to deal with minors and underage drinking. You are responsible for being aware of the procedures of your venue.
Staff should be made aware of any exempt minors on premises. This allows staff to monitor the minors to ensure they do not obtain or consume alcohol.
On licensed premises (or on a street or place adjacent to licensed premises such as the area around bottle shops), minors cannot be:
It is also an offence for a minor to be on licensed premises unless they are an 'exempt minor'. Licensees and staff are required to ensure that non-exempt minors are not on the premises and to remove them from the venue as soon as they are found.
Both the licensed venue and the minor can be penalised for breaching the law.
The penalties listed below are current as at 1 July. The values change each year on this date.
| Offence | Penalty |
|---|---|
Selling alcohol to a minor | $41,725 for the licensee, permit holder or approved manager $41,725 for any other person |
Supplying or allowing the supply of alcohol to a minor | |
Allowing a minor to drink alcohol | |
Allowing non-exempt minors to enter or remain on the premises | $41,725 for the licensee, permit holder, another person in control of the premises or any employee |
Read more about penalties for irresponsible service of alcohol.
Penalties apply for the minor too, so by removing them from the premises you are doing them a favour!
| Offence | Penalty |
|---|---|
Attempting to enter a licensed premises after being refused | $41,725 |
Refusing to leave a licensed premises | |
Being on licensed premises when not exempt | $41,725 |
Drinking alcohol on licensed premises |
To learn more, read our penalties for allowing minors on premises and under-age drinking guide.
Take our quiz to test your knowledge of responsible service of alcohol (RSA).
It's a great refresher if you already have RSA certification and work at a licensed venue.
© The State of Queensland 1995–2026