Resources and contacts
On this page you will find contact details for the Guide, Hearing and Assistance Dogs Team, as well as resources for businesses, handlers and trainers, including details about the legislation and forms that trainers and handlers need to complete.
On this page
Resources
Fact sheets
- Frequently asked questions
- Legislation and public access
- Businesses
- Complaints
- Penalties
- Becoming an approved trainer or training institution
- Criminal history screening
- Handler's identity cards
- Identity card photos
- Proof of disability
Forms
- Request for national criminal history check |
- Criminal history disclosure/Change in criminal history |
- Employee trainer amendment form |
- Application to become an approved trainer or training institution |
- Application for review of a decision |
- Public access test, certification and handler identity card |
Other resources
- Information for businesses and people in charge of public places booklet
- Information for trainers booklet
- Access rights for guide, hearing and assistance dogs DL brochure
- A3 posters
Contacts
For general enquiries or information about guide, hearing and assistance dogs, you can contact the team by:
- phone 13 QGOV (13 74 68)
- completing our enquiry form.
To make a complaint about being denied public access or anything else related to guide, hearing and assistance dogs:
- phone 13 QGOV (13 74 68)
- email ghad@qld.gov.au
- post
Guide Hearing and Assistance Dogs Team
Locked Bag 3405
BRISBANE QLD 4001
The Guide Hearing and Assistance Dogs Team values great service, so you may be asked to complete a feedback survey after contacting us.