Resources and contacts
On this page you will find contact details for the Guide, Hearing and Assistance Dogs Team, as well as resources for businesses, handlers and trainers, including details about the legislation and forms that trainers and handlers need to complete.
On this page
Resources
Fact sheets
- Frequently asked questions 98.2 KB)
- Legislation and public access 78.2 KB)
- Businesses 96 KB)
- Complaints 97.5 KB)
- Penalties 93.9 KB)
- Becoming an approved trainer or training institution 118.9 KB)
- Criminal history screening 157.6 KB)
- Handler's identity cards 110.4 KB)
- Identity card photos 111 KB)
- Proof of disability 65.9 KB)
Forms
- Request for national criminal history check 140.9 KB) | 413.3 KB)
- Criminal history disclosure/Change in criminal history 122.5 KB) | 407.4 KB)
- Employee trainer amendment form 160.1 KB) | 411.4 KB)
- Application to become an approved trainer or training institution 165.7 KB) | 415 KB)
- Application for review of a decision 84.5 KB) | 407.9 KB)
- Public access test, certification and handler identity card 326.9 KB) | 430.3 KB)
Other resources
- Information for businesses and people in charge of public places booklet 1016.9 KB)
- Information for trainers booklet 472.6 KB)
- Access rights for guide, hearing and assistance dogs DL brochure 172.5 KB)
- A3 posters 359.4 KB)
Contacts
For general enquiries or information about guide, hearing and assistance dogs, you can contact the team by:
- phone 13 QGOV (13 74 68)
- completing our enquiry form.
To make a complaint about being denied public access or anything else related to guide, hearing and assistance dogs:
- phone 13 QGOV (13 74 68)
- email ghad@qld.gov.au
- post
Guide Hearing and Assistance Dogs Team
Locked Bag 3405
BRISBANE QLD 4001
The Guide Hearing and Assistance Dogs Team values great service, so you may be asked to complete a feedback survey after contacting us.