Flood assistance and recovery

Call the Community Recovery Hotline on 1800 173 349 for information about financial help and support services to help you recover if you're affected by a disaster.

If you have been impacted by a flood event, you may be eligible to access financial assistance and grants. To find out more phone the Community Recovery Hotline on 1800 173 349 or apply online.

Find Community Recovery Hub locations, and contact details of key community support services available in your area, and translated fact sheets.

Find out what help is available if you've had to leave your home due to flood, including finding temporary accommodation, applying for financial assistance, repairing your home, and advice from the Residential Tenancies Authority (RTA) for tenants and property managers.

Queensland businesses impacted by flood events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.

Resources to prevent, prepare, respond, recover and communicate so small businesses can get back to business sooner following flood.

Queensland non-profit organisations impacted during disaster events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.

Queensland primary producers impacted during disaster events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.

Advice about returning home and cleaning up after flood. Information about mould, bacterial infections, floodwater contamination, food and drinking water, mosquitoes and black flies, medicines and poison disposal, and asbestos. Find out about community support services, mental health support and services, managing stress after a disaster, family relationships after a disaster, and resources for families after a disaster.

There are many ways you can help following a flood. Find out how to donate to registered charities trained to respond to the needs of impacted communities. Learn how GIVIT helps to coordinate donations of goods and services, and corporate donations. Find out about volunteering after a disaster, and other ways to help charities.

Find translated information about the different types of financial assistance grants following eligible flood events. Phone 13 QGOV (13 74 68) to access interpreting and translating services.

Find local flood information including evacuation centres; river heights; road conditions and closures; power and phone outages; and useful contacts.

Find out what documents you can use to provide proof of identity when applying for personal financial grants following a natural disaster.

Document replacement services may be free to people who live in a declared disaster area. Find out who to talk to if you need to replace lost or destroyed documents due to flood.

Legal Aid Queensland can provide advice to get help with the legal issues you may face when your property has been damaged by flood.

Information about returning home and home repairs after a storm, flood or cyclone. Contacts to reconnect electricity and water. Find out how to replace important documents destroyed during a disaster.

Learn to understand definitions in flood insurance, how to make a flood insurance claim or complaint.

Learn about helping injured wildlife, becoming a wildlife carer, sick injured and orphaned wildlife, reporting an injured or dead animal, and the RSPCA Qld partnership for wildlife care.