Handling food

Receive food

Advice and templates to safely receive and check food you bring into your business.

Store food

Advice and templates to store food safely in your food business.

Prepare food

Advice and templates to prepare food safely in your food business. This includes information about thawing, preparing, cooking, cooling and reheating food.

Display and serve food

Advice and templates for how to display and serve food safely in your food business.

Package and label food

Advice and templates for how to package and label food in your food business.

Transport food

Advice and templates for how to safely transport food.

Donating food

Information for consumers and food businesses about donating food.

Food recalls

Information for food businesses on how to manage food recalls, links to current food recalls and a step-by-step guide on how to conduct a food recall.

Customer complaints

Advice for food businesses on what to do if a customer alleges food poisoning.

Doggy bags

Tips on how to minimise the risks associated with doggy bags.