You may notice changes to this website as we work to make it easier to use.

This is a warning - find out more.

Your legal rights

Rights and responsibilities

Your rights and responsibilities as a housing tenant

Changes to your household

Changes to your household that you need to tell your nearest Housing Service Centre about

Complaints

How to lodge a complaint if you’re unhappy with a housing service or decision

Request a review of a decision

How to request a review of a departmental decision

Ask for your personal information

How to ask for access to your personal information

Breaches

Learn what a housing breach is and what you can do to fix a breach

Property inspections

Know what a property inspection is and what to expect during the visit.