Personalised transport complaint mediation form
Your browser is not supported. Some functionality might not work as expected.
Please upgrade your browser to a version on the supported browser list
Privacy
The Department of Justice (DoJ) is collecting personal information from you including your name, email address, phone number, personal information regarding other parties in your dispute, and your commentary or opinion. We are collecting this information so that the Dispute Resolution Branch (DRB) may offer mediation services regarding a complaint you have made to the Department of Transport and Main Roads (TMR) in relation to a rideshare provider. We are collecting your personal information for the purposes of assessing your application for mediation by DRB. The Dispute Resolution Centres Act 1990 allows or authorises us to collect this personal information.
We will only use your information for these purposes, and it will not be further disclosed or otherwise dealt with unless required or authorised by law. Your personal information will be handled according to the Information Privacy Act 2009 and the Dispute Resolution Centres Act.