You may notice changes to this website as we work to make it easier to use.

This is a warning - find out more.

Tips for starting and running your business

Sell your products and services online

The same good business rules are important online as well as over the counter. Find out some tips for good online sales practices.

Checking your customers' bags

Retailers who include bag checks as a condition of entry can find out general information about displaying conditions and doing the checks.

Test Unfair contract terms

Certain terms of a consumer contract may be deemed unfair. Find out more about unfair contract terms.

Unfair contract terms

Certain terms of a consumer contract may be deemed unfair. Find out more about unfair contract terms.

Dealing with complaints against your business

It is important that in your business you acknowledge and resolve complaints. Find out how to create a good complaint handling policy.

Working with other businesses

You might have a network of suppliers or other businesses that you rely on to make your business work. Learn how to protect yourself.

Dealing with debtors

Protect your business from bad debts and read about debt collection.

Protect your business against scams

Scams and fraud can affect everyone. Learn how to protect your business.