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Disaster advice

Document replacement for licensees and non-profits affected by disasters

If you are an industry licensee or non-profit, find out how to replace your documents lost or damaged due to natural disasters.

Help for real estate agents affected by natural disasters

Real estate agents impacted by a natural disaster can find out how to replace their licence and contact us for any compliance or licensing concerns.

Profiteering and price gouging during disasters

Find out why prices for goods and services can increase after emergencies and what you can do if you suspect a company is price gouging.

Water-damaged products

Businesses must be upfront when selling water-damaged vehicles and products. Find out your rights and responsibilities as a business or consumer.

Insurance claims after natural disasters

Find out how to make an insurance claim after a natural disaster.

Door-to-door repairs in natural disasters

Find out how to protect yourself from dishonest door-to-door traders after a disaster.

Charity scams

Find out how to spot a fake charity or fundraiser after a natural disaster so you don’t become a victim.

Claim farmers and disasters

Claim farmers and claim management services act as a go-between between a person or business and their insurance company to help with insurance claims.