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Best practice for the property industry

Dealing with complaints against your business

Provides information regarding complaints and the rights and responsibilities of business owners.

Offering accommodation for major special events

If you are a resident letting agent offering accommodation for major events such as Schoolies, read about your obligations for security, house rules, deposits, complaints and more.

Property advertising

Information for property agents about your obligations when advertising a selling price. Discover what is considered false or misleading advertising.