Best practice for the property industry
Dealing with complaints against your business
Provides information regarding complaints and the rights and responsibilities of business owners.
Offering accommodation for major special events
If you are a resident letting agent offering accommodation for major events such as Schoolies, find information about your obligations for security, house rules, deposits, complaints and more.
Property advertising
Information for property agents about your obligations when advertising a selling price. Discover what is considered false or misleading advertising.