Borallon Training and Correctional Centre

Borallon Training and Correctional Centre is a men’s prison located at Ironbark.

The centre holds prisoners in two areas: secure and residential. Prisoners can be held on remand or once sentenced. It operates a purposeful and structured day with a wide range of services, including training, programs, employment opportunities and activities.

By creating an environment like normal learning and working arrangements in the wider community, prisoners are given the maximum opportunity for positive change.

All training, employment and industry activity focuses on addressing offending behaviour to reduce reoffending, making the community safer.

The centre provides prisoners with new skills, qualifications and work experience. It helps develop personal behaviours and provide a better understanding of standard workplace practices.

The prisoner training and employment model targets:

Skills: In-demand vocational skills are developed to a level which demonstrates proficiency and the ability to deploy consistently.
Qualifications: upskilling prisoners to meet current and future Southern Queensland skills shortages and the needs of local employers, including industries and employment partners.
Experience: undertaking tasks with defined quality outcomes, including working autonomously and as a team member, and working for a prolonged period of time under manager supervision.
Behaviour and conduct: develop attitudes, conduct and behaviours which allow people to exist and thrive in the workplace, with a focus on discipline, commitment and teamwork.
Appreciation and understanding: understanding standard practices and processes used in the workplace so prisoners know how things work and they gain the confidence to operate them in a normal working environment.

Details

Security level:: High security
Street address:: 75 Ivan Lane
Ironbark QLD 4306
Postal address:: Locked Bag 8005
Booval QLD 4304
General phone:: (07) 5460 8401

Visiting

Friday (1 hour visit)

8.45-9.45am
10.45-11.45am
1.30-2.30pm
3.30-4.30pm

Saturday

8.45-9.45am (1 hour visit)
10.45-11.45am (1 hour visit)
1-3pm (2 hours visit)
4-5pm (1 hour visit)

Sunday

8.45-10.45am (2 hours visit)
12-1pm (1 hour visit)
2-3pm (1 hour visit)
4-5pm (1 hour visit)

Visit applications (either in person or virtual) must be submitted and approved.

Completed forms may be forwarded by mail or by email to: BTCCVisitsMailbox@corrections.qld.gov.au

Arrival times:

You must arrive at least one (1) hour prior to the scheduled visit. When you arrive, you are asked to report to the Visits processing building.

If you are over 18, you must provide appropriate identification and enrol in the biometric identification system database at the prison. If a child is booked for a visit, you must provide proof of the child’s identity.

Bookings

Booking phone:

(07) 5460 8401

Booking times:

You can email your full name, date of birth and phone number to BTCCBookavisit@corrections.qld.gov.au

You will need to include:

the name and IOMS number of the prisoner you want to visit
the name, date of birth, email and phone number of other people coming with you to the visit
three (3) options for the day and time you want to visit.

If you don’t have access to a computer, you can call us during business hours on 07 5460 8401. An email will be sent to our booking inbox on your behalf.

Transport

Prison Transport Group Inc.

A free bus service is available to you for Saturday afternoon visit sessions. Bookings must be made for this service.

Contact the Prison Transport Group Inc on 1800 334 379 toll free between 10am-2pm, Wednesday to Friday. Visit prisontransport.com.au for more information.

Mobility services can be accommodated if required.

Pickup/ drop off locations:

Roma Street Parklands
Ipswich train station
Borallon Training and Correctional Centre.

More information

Mobile phones, tobacco and other smoking related products are prohibited. They must be either secured in a motor vehicle or a visitor locker.

Smoking: No smoking is permitted anywhere in the grounds of a prison, including car parks, walkways, and the visits processing area.

Masks: You do not need to wear a face mask. You may need to wear a face mask if you show cold or flu like symptoms. Restrictions remain in place if a visitor is diagnosed with COVID or is a close contact to someone with COVID.

Depositing money into a prisoner’s account:

There are three ways to deposit money into a prisoner’s trust account:

Cash: You can bring cash and give it in person at the visits processing centre at any prison. You cannot send cash through the mail.
Online transfer: Go to www.secure-payment-services.com.au. You need the prisoner’s IOMS number to pay online. If you do not know this number, you can email StatewideOperationsCommunications@Corrections.qld.gov.au to ask for it. The money will go into the prisoner’s account on the next business day. If you need help, email uts.au@unilink.com or call 1800 953 849.
Money order: You can buy a money order at Australia Post (fees apply). It takes 9 days for a money order to clear and go into the prisoner’s account.

For more rules about visiting, see Visiting a prisoner or ask for the Visitor factsheet

Resource

Visitor factsheet

Last updated:: 27 September 2022