Brisbane Women's Correctional Centre
Brisbane Women's Correctional Centre is in Wacol. It holds female prisoners in two areas: secure and residential. It is the only centre in southern Queensland where female prisoners arrive, get checked, and placed.
There is a special area for up to eight women who are allowed to have their children live with them in the centre. To help these women and their children, the centre offers different programs, activities, events and services.
Every day, the centre runs a set program. This includes work, education and training to help prisoners change their behaviour. There are also activities to help with personal growth.
Helana Jones Centre and Numinbah (female) Correctional Centre are part of this centre.
The Warwick (Women's) Work Camp is also connected to this centre.
Details
- Security level:
- High security
- Street address:
- Grindle Road
Wacol QLD 4076 - Postal address:
- Locked Bag 2500
Archerfield QLD 4108 - General phone:
- (07) 3271 9000
Visiting
Personal visits
Mainstream
- Saturday - 12:45pm-1:45pm and 2.15pm-3.15pm
- Sunday - 8:30am-9:30am and 2:15pm-3:15pm
Protection
- Saturday - 8:30am-9:30am
- Sunday - 12:45pm-1:45pm
Virtual visits
Mainstream
- Monday, Tuesday, Thursday and Friday
- 8.15am-9.15am
- 9.30am- 10.30am
- 12.45pm-1.15pm
- 2.00pm-3.00pm
Protection
Wednesday (every second Wednesday)
- 8.15am-9.15am
- 9.30am-10.30am
- 12.45am-1.15pm
- 2.00pm-3:00pm
Saturday
- 8.30am-9.30am
- 9.45am-10.45am
Sunday
- 9.45am-10.45am
- 12.45pm-1.15pm
Legal visits
- Monday and Tuesday (30 minute blocks)
- 8:30am-10:45am (Mainstream)
- 1:00pm-3:30pm (Mainstream)
- Wednesday (30 minute blocks)
- 8:30am-10:45am (Protection)
- Thursday (longer consultation time, not restricted to 30 minutes)
- 8.30am-10.45am (Mainstream)
- 12:45pm-1:45pm (Mainstream)
- 2:00pm-3:30pm (Protection)
- Friday (longer consultation time, not restricted to 30 minutes)
- 8.00am-10.45am (Mainstream)
- 2:00pm-3:30pm (Mainstream)
- 12:45pm-1:45pm (Protection)
Arrival times:
If you are over 18, you must sign up for biometric scanning at the centre.
If it is your first visit, please get to the centre at least 45 minutes before your visit starts.
If you have visited before and have already signed up, arrive at least 30 minutes before your visit begins.
Bookings
- Booking email:
- BWCCBookAVisit@corrections.qld.gov.au
- Booking instructions:
Bookings are taken via email.
Email your request to BWCCBookAVisit@corrections.qld.gov.au. You must provide all prisoner and visitor details and 3 different date and time options.
Bookings are taken a week in advance between Monday and Wednesday.
Bookings will NOT be taken outside of these times.
Visit enquiries can be made by calling 07 3271 9000.
Permanent bookings are available but must be requested by a prisoner.
Transport
Prison Transport Group offers a free bus service for visitors to Brisbane Women’s Correctional Centre for Saturday visit sessions. Bookings must be made for this service. For further information please contact the Prison Transport Group. Mobility services can be provided if required.
Contact details (for passengers) – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit www.prisontransport.com.au
Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route.
More information
How to put money into a prisoner’s account:
Cash: You can bring cash and give it in person at the visits processing centre at any prison. You cannot send cash through the mail.
Online transfer: Go to www.secure-payment-services.com.au. You need the prisoner’s IOMS number to pay online. If you do not know this number, you can email StatewideOperationsCommunications@Corrections.qld.gov.au to ask for it. The money will go into the prisoner’s account on the next business day. If you need help, email uts.au@unilink.com or call 1800 953 849.
Money order: You can buy a money order at Australia Post (fees apply). It takes 9 days for a money order to clear and go into the prisoner’s account.
No smoking: You cannot bring tobacco or smoking products into a prison. Leave them in your car or put them in a visitor locker. You are not allowed to smoke anywhere at the prison, not even in the car park or walkways.
Masks: Visitors do not have to wear a face mask. But if you have a cold or flu symptoms, you may be asked to wear one. If you have COVID or have been in close contact with someone who has COVID, you cannot visit.
For more rules about visiting, see the “Visiting a prisoner” information or ask for the Visitor factsheet.
Resource
Maps
Grindle Road
Wacol Qld 4076