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Cairns Transport and Main Roads Customer Service Centre

Cairns Customer Service Centre will be closed from Thursday 25 December 2025 to Monday 29 December 2025, reopening from Tuesday 30 December 2025. Also closing on Thursday 1 January 2026. Alternatively, there are a range of online services available.

Services offered at this location

  • driver licensing
  • boat licensing
  • photo identification cards
  • registration of vehicles and vessels
  • industry licensing services
  • pre-registration inspections for all vehicles types
  • practical driver testing for all licence classes
  • Queensland Digital Identity

Appointments are available for some of the services offered at this centre.

You can book an appointment online or in-person. You can also use the link sent in the booking confirmation email to change or cancel an existing appointment.

Please note:

If you have booked an appointment for a service, and your transaction does not relate to your booking, you may be referred to the appropriate counter, and a wait time may apply. Not all services are available through the appointment system.

Arrive before 4pm to complete a written test.

Address:
82-86 Kenny Street (entry through Owen Close only)
Cairns, Qld, 4870
Postal address:
PO Box 882
Bungalow, Qld, 4870

Wheelchair accessible Accessibility features:

  • Principal pedestrian entrance accessible by either a level entrance, ramp or lift.
  • Hearing augmentation loop device.
Phone:

13 23 80

Opening hours except public holidays
Day Morning Afternoon
Monday 8:30am 4:30pm
Tuesday 8:30am 4:30pm
Wednesday 9:30am 4:30pm
Thursday 8:30am 4:30pm
Friday 8:30am 4:30pm
Saturday Closed Closed
Sunday Closed Closed

Online services

You may be able to save a trip by using our online services instead.

School and passenger transport services

Contact your nearest school transport office for information on:

  • the School Transport Assistance Scheme
  • the Code of Conduct for School Students Travelling on Buses
  • school bus upgrade schemes.

Contact your nearest passenger transport office for assistance with:

  • driver authorisations
  • operator accreditations
  • other passenger transport services.