Cairns Transport and Main Roads Customer Service Centre
Cairns Customer Service Centre will be closed from Thursday 25 December 2025 to Monday 29 December 2025, reopening from Tuesday 30 December 2025. Also closing on Thursday 1 January 2026. Alternatively, there are a range of online services available.
Services offered at this location
- driver licensing
- boat licensing
- photo identification cards
- registration of vehicles and vessels
- industry licensing services
- pre-registration inspections for all vehicles types
- practical driver testing for all licence classes
- Queensland Digital Identity
Appointments are available for some of the services offered at this centre.
You can book an appointment online or in-person. You can also use the link sent in the booking confirmation email to change or cancel an existing appointment.
Please note:
If you have booked an appointment for a service, and your transaction does not relate to your booking, you may be referred to the appropriate counter, and a wait time may apply. Not all services are available through the appointment system.
Arrive before 4pm to complete a written test.
- Address:
- 82-86 Kenny Street (entry through Owen Close only)
Cairns, Qld, 4870 - Postal address:
- PO Box 882
Bungalow, Qld, 4870 - Principal pedestrian entrance accessible by either a level entrance, ramp or lift.
- Hearing augmentation loop device.
- Phone:
Accessibility features:
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 8:30am | 4:30pm |
| Tuesday | 8:30am | 4:30pm |
| Wednesday | 9:30am | 4:30pm |
| Thursday | 8:30am | 4:30pm |
| Friday | 8:30am | 4:30pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |