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Cleveland Transport and Main Roads Customer Service Centre

Cleveland Customer Service Centre will be closed from Thursday 25 December 2025 to Monday 29 December 2025, reopening from Tuesday 30 December 2025. Also closing on Thursday 1 January 2026. Alternatively, there are a range of online services available.

Changes to heavy vehicle driving tests due to ongoing road and construction works:

While there are changing road conditions around our Cleveland centre, to ensure applicants and driving examiners are provided a safe and effective test environment:

  • heavy vehicle driving tests will not be conducted at this centre until further notice. The nearest alternative location for heavy vehicle driving tests is Wynnum Customer Service Centre.

  • Existing booked appointments are not affected by this change, at this stage.

Services offered at this location

  • driver licensing
  • boat licensing
  • photo identification cards
  • registration of vehicles and vessels
  • industry licensing services
  • pre-registration inspections for light vehicles (under 4.5 tonne GVM) and motorcycles (no appointment)
  • pre-registration inspections for trailers (under 4.5 tonne ATM) (by appointment only)
  • practical driver testing (not including motorcycles)
  • Queensland Digital Identity

Services not offered at this location

  • practical driver testing for motorcycles. Contact a Q-ride training provider for this service.
  • pre-registration inspections for heavy vehicles and heavy trailers (4.5 tonne GVM and over).

Appointments are available for some services at this centre. You can book an appointment online or in-person. To change or cancel an existing appointment, use the link sent in the booking confirmation email. Appointments are required for all pre-registration inspections of trailers (under 4.5 tonne ATM).

Arrive before 4pm to complete a written test.

Address:
Ross Court Centre , Corner Bloomfield Street and Ross Court
Cleveland, Qld, 4163
Postal address:
PO Box 800
Cleveland, Qld, 4163

Wheelchair accessible Accessibility features:

  • Principal pedestrian entrance accessible by either a level entrance, ramp or lift.
  • Hearing augmentation loop device.
Phone:

13 23 80

Fax:
(07) 3488 6488
Opening hours except public holidays
Day Morning Afternoon
Monday 8:30am 4:30pm
Tuesday 8:30am 4:30pm
Wednesday 9:30am 4:30pm
Thursday 8:30am 4:30pm
Friday 8:30am 4:30pm
Saturday Closed Closed
Sunday Closed Closed

Online services

You may be able to save a trip by using our online services instead.

School and passenger transport services

Contact your nearest school transport office for information on:

  • the School Transport Assistance Scheme
  • the Code of Conduct for School Students Travelling on Buses
  • school bus upgrade schemes.

Contact your nearest passenger transport office for assistance with:

  • driver authorisations
  • operator accreditations
  • other passenger transport services.