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Helensvale Transport and Main Roads Customer Service Centre

Helensvale Customer Service Centre will be closed from Thursday 25 December 2025 to Monday 29 December 2025, reopening from Tuesday 30 December 2025. Also closing on Thursday 1 January 2026. Alternatively, there are a range of online services available.

Services offered at this location

  • driver licensing
  • boat licensing
  • photo identification cards
  • registration of vehicles and vessels
  • industry licensing services
  • pre-registration inspections for vehicles up to 4.5 tonne gross vehicle mass in fine weather only (not including trailers and caravans)
  • practical driver testing (not including motorcycles)
  • Queensland Digital Identity

Services not offered at this location

  • pre-registration inspections for vehicles over 4.5 tonne, all trailers and caravans. Inspections for these vehicle types are available at the Southport Customer Service Centre.
  • practical driver testing for motorcycles. Contact a Q-ride training provider for this service.

Arrive before 4pm to complete a written test

Address:
Shop 9A/B, Helensvale Plaza Shopping Centre , 12 Sir John Overall Drive
Helensvale, Qld, 4212
Postal address:
PO Box 819
Helensvale, Qld, 4212

Wheelchair accessible Accessibility features:

  • Principal pedestrian entrance accessible by either a level entrance, ramp or lift.
  • Hearing augmentation loop device.
Phone:

13 23 80

Opening hours except public holidays
Day Morning Afternoon
Monday 8:30am 4:30pm
Tuesday 8:30am 4:30pm
Wednesday 9:30am 4:30pm
Thursday 8:30am 4:30pm
Friday 8:30am 4:30pm
Saturday Closed Closed
Sunday Closed Closed

Online services

You may be able to save a trip by using our online services instead.

School and passenger transport services

Contact your nearest school transport office for information on:

  • the School Transport Assistance Scheme
  • the Code of Conduct for School Students Travelling on Buses
  • school bus upgrade schemes.

Contact your nearest passenger transport office for assistance with:

  • driver authorisations
  • operator accreditations
  • other passenger transport services.