Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Queensland Southern Coast Severe Storms November 2025
Storms and ongoing power outages have affected communities in Southern Coast Queensland during November.
Personal hardship assistance [https://www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/qld-southern-coast-severe-storms-november-2025] is now available for affected residents in defined locations.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
Emergency calls: 000 (Triple Zero)
TTY emergency calls: 106
SES (State Emergency Service): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery
Hotline: 1800 173 349
See latest warnings and alerts
Get help in your language
- Read about disasters and grants
- Call 1800 512 451 and ask for an interpreter.
