Services provided

Under the National Redress Scheme, counselling and psychological care (CPC) services can be provided to people who have accepted an offer of redress that includes CPC services.

CPC is provided at no cost to redress recipients, to help support their recovery from the trauma caused by their experience of institutional child sexual abuse. Services can be provided by practitioners who have qualifications, skills and relevant experience in the field of complex trauma and institutional child sexual abuse.

Redress practitioners may include:

  • Counsellors
  • Psychologists
  • Psychiatrists
  • Social workers
  • Mental health nurses
  • Mental health occupational therapists
  • General practitioners
  • Aboriginal and Torres Strait Islander health workers
  • Cultural healing practitioners
  • Other mental health and therapeutic service providers.

If you were living in Queensland when you accepted your offer of CPC you can find out more information by contacting the Redress Counselling Program Team.

The Redress Counselling Program Team will also assist with arranging your first contact with the practitioner.

Information for people living in another state or territory when they accepted their offer of CPC, is provided on the National Redress Scheme website. Find counselling and psychological care in your state or territory.

Contact the Redress Counselling Program team

  • to discuss accessing counselling and psychological care services
    or
  • to find out about registering as a Redress Practitioner

Phone: 1800 569 100

Email: redresscounselling@dcssds.qld.gov.au.

If you have trouble hearing or speaking, call the National Relay Service 1800 555 660 for assistance.

For an interpreter, call the  Translating and Interpreting Service at 131 450.