Report a cybercrime

Did you know that millions of people fall victim to online scams every year? These scammers are really good at what they do, and they've fooled even highly intelligent people.

If you've been a victim of online fraud or cybercrime, please know that you're not alone, and it's not something to be ashamed of.

But here's the thing: there's help available. You can get through this.

Take action by reporting cybercrime and educating yourself on how to spot scams in the future. By doing this, you can also help protect others.

Contact your bank or credit union

Scammers often pose as banks to trick people, but you can avoid this scam by contacting your bank directly.

Use the official phone number or mobile app provided by your bank instead of relying on any number or contact info given by a potential cybercriminals.

Report a cybercrime

Report the incident to the Australian Government’s Report Cyber service. They'll direct it to the right law enforcement agency for investigation. It's easy to report a crime. You'll need to answer a few questions about what happened. It should only take about 15 minutes.

If you need immediate assistance, the Australian Cyber Security Centre has a 24/7 Hotline: 1300 CYBER1 (1300 292 371).

Report online abuse or harm

Report online cyber abuse or harm, like online bullying, to the eSafety Commissioner.

Report a cyber crime

Use the online form to report a cybercrime or security incident.

Need to talk to someone?

IDCARE (1800 595 160) offers national support services to individuals and businesses experiencing a cyber or identity incident.

MoneySmart provides free and confidential financial counseling services to help you get back on track.

Beyond Blue (1300 224 636) offers a free helpline and online mental health and wellbeing counseling service.

Lifeline (13 11 14) is a national charity offering 24/7 crisis support to all Australians.

13 YARN (13 92 76) provides 24/7 crisis support to Aboriginal or Torres Strait Islander peoples.