Types of communication

Audience

Thinking about your audience will help you share the right information in ways that are accessible to the people you are trying to communicate with.

Plain language

Words matter. Find out how using simple words will help more people understand the information you want to share.

Face-to-face communication

Read our tips to feel more confident when talking to people living with communication disability.

Engagement and consultation

Learn about the simple steps you can take to make your engagement and consultation activities more accessible to everyone.

Phone calls

Find out about the simple things you can do to make phone calls more accessible for people with disability.

Online meetings and webinars

Learn about some of the simple ways you can make online meetings more accessible for speakers and attendees.

Events

Simple actions can make events more accessible for everyone. Find out how you can help everyone feel welcome.

Social media

Social media is a great way to share information and promote activities and events. Find out more about the small changes you can make so more people see your posts.

Images

The information in images can be accessible to everyone. Find out how!

Websites

Most Queenslanders get their information online. Find out how to make it accessible for everyone.

Video

Captions and audio descriptions can make videos more accessible.

Accessible documents

Find out about the small steps you can take to make documents accessible to everyone.

Alternative formats

Different people need information in different ways. Find out more about alternative formats and who they benefit.

Email

Check out our tips to write more accessible emails and learn how to make your email signature block more accessible.