Utilities contacts

Electrical safety during storms

In a storm:

• turn off and unplug electrical items
• listen to your local radio station for power restoration updates
• avoid using land-line telephones
• be aware of fallen powerlines
• do not use wet or damp electrical items.

Report a downed power line

• South East Queensland—call Energex on 13 19 62
• Rest of Queensland—call Ergon Energy on 13 16 70

Report a power outage

• South East Queensland—call Energex on 13 62 62
• Rest of Queensland—call Ergon Energy on 13 22 96.