Guide to applying for housing assistance
Understanding your need
We will help you access the right housing options based on your situation and needs. Public housing and community housing properties are in demand and, when available, are offered to people with the highest level of need.
- Public housing is long-term social housing managed by the Queensland Government. It is for eligible people in the highest need of housing assistance, who can't access any other forms of housing.
- Community housing is a form of social housing assistance delivered by non-government organisations, local governments and community organisations. It is for eligible people in need of housing assistance, who cannot access other forms of housing. Community housing is a type of social housing.
- A person who has the highest level of need is someone with particular disadvantage. This may include someone:
- with complex health, safety, and wellbeing needs
- who is experiencing significant social or economic circumstances that prevent or limit their capacity to access and sustain safe and affordable housing independently in the private market.
If you are not eligible for public and community housing, there are other ways we can help.
To best support you, we need to understand:
- where you are living now and why you’re needing help to find housing
- the type of housing assistance you’re seeking
- any safety concerns, for example domestic and family and/or sexual violence, or a child in your care being at risk of harm
- your past housing history including if you are or have been homeless or are at risk of homelessness
- any disability and health conditions you or your family members may have
- your income and assets, budgeting skills and debts
- any help you get from family members or from support agencies, for example a NDIS service provider or a youth service
- your social and community connections and involvement with friends and family
- your housing goals now and in future.
Assessing your need
Once we have a deeper understanding of your circumstances and housing and support needs, we can help you make informed choices about the housing services that will match your needs.
If you are being helped by other support agencies and if you consent, we will work with them to build a tailored housing and support option that works for you.