Mediation level 1 certificate of training
Part of the Mediation training topic
Train to be a mediator and provide conflict resolution skills. Enrol with the Dispute Resolution Branch.
On this page
Overview
Learn essential communication, tactical and cultural sensitivity skills to understand conflict at a deeper level.
Equip yourself with powerful national standard negotiation frameworks to deliver win-win outcomes for clients.
Course details
Important course information
Delivery: In person, Brisbane
When: 8–12 June 2026
Time: 6 days full-time (46 hours in total)
- 1 day online (8 hours)
- 5 days in person (38 hours)
Cost:
- $2,589.00
- $1,906.00 concession
See Training concession.
Who can enrol
You can enrol in Mediation level 1 certificate of training if you have an interest in conflict resolution.
How to enrol
Step 1: Complete the application form
Step 2: Upload proof for the concession price (if needed)
If you're applying for the concession price, upload proof like your student ID or pension card. Files must be less than 5MB.
Step 3: Pay the fee
You must pay the fee to secure your place in the training.
Pay by credit card.
See Payment options.
Step 4: Receive enrolment confirmation
We will email you within 2 business days to confirm your spot in the course.
Step 5: Get help (if needed)
Call us on (07) 3738 7015 or email trainingdrb@justice.qld.gov.au if you need assistance.
What you will learn
The course covers professional knowledge, skills and ethical principles that accredited mediators are expected to use.
Topics include:
- principles/philosophy of mediation
- understanding conflict
- facilitative model of mediation
- intake process
- communication skills
- cultural considerations, inclusivity, accessibility, and diversity
- managing difficult behaviours and responses
- trauma informed practice and bias
- importance of continuing professional development
- negotiation skills.
How you will be assessed
Closed book written exam
In person (1 hour)
The assessment is optional and only required if you want to become a nationally accredited mediator.
Award you get
Certificate of training award.
Nationally recognised by the Australian mediator and dispute resolution accreditation standards (AMDRAS).
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