You can’t refer a person to us without their consent.
This service is for acts of violent crime that took place in Queensland.
You can’t refer a person who has not been a victim to one of the above acts of violence.
You need to check with your client to ensure it is safe to contact them using the details you are providing. Don't include contact details that can't be safely used. For example, if it is not safe to contact the client by post, do not include a postal address.
You must provide at least 1 safe contact detail.
You must have consent from the client to notify this person.
The Department of Youth Justice and Victim Support collects your personal information from you, including information about you and your client’s name, address, telephone number and email address. We also collect information about your client’s date of birth, medical information, court information and the act of violence involving them. We collect this information so we can give your client information about services to support them. The Victims of Crime Assistance Act 2009 allows or authorises us to collect this personal information. We will only use the personal information for this purpose. It will otherwise not be used or disclosed without consent unless authorised or required by law. Your and your client’s personal information will be handled according to the Information Privacy Act 2009 and Human Rights Act 2019.
If you provide an email address supported by servers outside Australia, and you have asked us to communicate with you using that email address, your and your client’s personal information will be transferred overseas. If you do not wish to communicate with us by email, phone 1300 546 587 (business hours) or write to Victim Assist Queensland, GPO Box 1452, Brisbane, Queensland, 4001.
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