Contact a youth in detention

Part of the Youth detention topic

You can contact a young person in youth detention in Queensland. Contact the youth detention centre they are located in.

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In short

You can use this service to contact a youth in detention by:

• sending a letter by mail
• receiving a phone call from the youth.

See How to contact a youth in detention for the full application process.

What you should know

You can send as many letters to your child as you like. Staff at the centre check all letters before they are given to youth. Staff also check any letters your child sends you.

Staff won’t check letters to or from your child’s lawyer.

You can speak to your child on the phone while they’re in detention. They must call you. You won’t be able to call them unless it’s an emergency.

If you have to tell your child something that may upset them, let the staff know so they can support your child.

Your child is allowed 120 minutes of call time each week to talk to their family and friends. They can talk for up to 10 minutes at a time.

They can also speak to their lawyer or caseworker, or the community visitor. These calls have no time limit and don’t count towards their 120 minutes.

Your privacy

If you agree to be on a youth’s call list, your approval will apply to their current stay in youth detention as well as any future stays.

You should contact the youth detention centre if you want to withdraw your approval.

The centre will keep a record of:

• your name
• your phone number
• the date and time of your phone call with the youth
• how long the phone call goes for.

This is in line with the Youth Justice Act 1992 and Information Privacy Act 2009.

Who can use this service

How to contact a youth in detention

Send your letters to:

Brisbane Youth Detention Centre
PO Box 450
Archerfield BC Qld 4108

Cleveland Youth Detention Centre
27-79 Old Common Road
Belgian Gardens Qld 4810

Wacol Youth Remand Centre
PO Box 450
Archerfield BC Qld 4108

West Moreton Youth Detention Centre
PO Box 450
Archerfield BC Qld 4108

How long it takes

Mail delivery depends on postal services and the youth detention's processing times.

How much it costs

Mail: standard postage applies