Avoid using unfair business practices against consumers
Avoid misleading customers about products or services
Find out about the types of conduct that could be misleading your customers about the price, quality and value of your products.
Avoid misleading consumers when selling Indigenous souvenirs and artwork
Follow best practice guidelines to avoid making false and misleading claims when selling Indigenous souvenirs and artwork.
Avoid using unfair business tactics
Find out what sorts of sales practices class as unconscionable conduct. You must never deal or engage in these kinds of practices.
Claims about country of origin
Find out about the standards businesses must meet when making country of origin claims to avoid misleading customers.
Illegal selling methods
Referral selling and pyramid selling are illegal. Learn about them and find out how to avoid these practices.
Fuel price reporting trial
All fuel retailers in Queensland are required to report fuel prices and fuel price changes as part of a two-year trial. The fuel price information is then published to consumers via various fuel price websites and apps.
Identifying dark patterns in your business practices
Understand when tactics you use in your business are used to trick consumers into spending more or giving you their personal data when buying your goods and services.