Get a debt collector and process server licence or registration
Find out about debt collector and process server (also known as a commercial agent) licence types, the eligibility criteria and how to apply.
Debt collecting and process serving breaches and penalties
Find information about the breaches and penalties associated with debt collecting and process serving.
Debt collecting and process serving industry forms
Find and download the forms that you must fill out to work as a debt collector or in process serving. Please note that we charge fees with some forms.
Managing your debt collector business
You must follow the rules as a commercial agent. Find out about licensing, appointment, place of business, trust accounts, claim fund or inspections.
Legal requirements for the debt collector industry
Learn about the legal requirements for debt collectors and process servers, including their licensing, appointment, trust account, claim fund and inspection requirements.
Update, change or renew a debt collecting and process serving licence
Find out how to change your debt collector or process server licence, including how to update, renew or surrender it, or get recognition for an interstate or New Zealand licence to work in Queensland.
Check a field agent licence
Find out how to check if a field agent or subagent has a valid licence. You can do a search on our free online licensing register.