Update, change or renew a debt collecting and process serving licence

Find out how to renew or restore your field agent licence or subagent registration.

You must contact us within 14 days if any of your personal or licence details change. Find out what you need to do to update your details.

You can transfer an interstate licence or registration into a Queensland licence. Find out when you can do this and how to apply.

You must replace a lost, stolen or destroyed licence. Find out what to do if you need to apply for a replacement licence.

You can take a break from the industry and keep your licence. Find out about the process for deactivating or reactivating a licence.

If you have left the industry (or now work as a collection agent) you can hand in your licence. Find out how to surrender your licence.

We will cancel or suspend your licence in certain circumstances. Find out what we can do and what you need know.