Inbound tour operators breaches and penalties
As an inbound tour operator, you must comply with several state and federal laws including the:
- Tourism Services Act 2003
- Fair Trading Act 1989 (includes the Australian Consumer Law)
- Competition and Consumer Act 2010.
You must also know and follow the Tourism Services (Code of Conduct for Inbound Tour Operators) Regulation 2003, which sets out how to operate in an honest, fair and professional way.
Otherwise, the following offences will apply and you may also be liable for civil damages for unconscionable conduct. These fines are for individuals—corporations could face up to 5 times the maximum penalty.