You may notice changes to this website as we work to make it easier to use.

Replace your introduction agent licence

If your introduction agent licence is lost, stolen or destroyed, you can apply for a replacement.

You can either apply online or contact us in writing as soon as possible.

You will need to tell us your:

  • name
  • address
  • type of licence
  • licence number (if you know it)
  • reason for a replacement.

You will need to pay the replacement fee.

It will take around 2 weeks to send a replacement licence.

Office of Fair Trading

Go back to Office of Fair Trading home.

Do it online

Some Fair Trading services are now online.

Introduction agents can request a replacement licence.

Anyone can request a licensing extract on an introduction agent.

Start now

Legislation

Introduction agents must obey a range of laws and regulations. These include: