Getting started

Before you begin

Gather information to help your research

If you’re searching for a person, gather as much information as you can about them, such as their:

  • full name
  • date of birth
  • nationality or country of origin
  • date of arrival in Australia
  • places they may have lived, for example their town, county, or parish.

Read more tips for doing your family history at Queensland State Archives.

Work out the connection with a government agency

Make sure QSA is the right place for you to search. We hold permanent records for the Queensland Government and local governments.

This means, to find a record you need to work out whether a government agency would have created or received a record about the person or topic you’re researching. Try asking these types of questions:

If you’re looking for a person:

If you’re looking for a house or building:

The answers to these questions will help direct your research.

How archival records are arranged

Understanding how archival records are arranged can help you find what you need.

Archival records are preserved in the original order the government agency put them in. In general, records are not arranged by name, geographical location or very specific subjects.

Records are arranged into items which can be, for example, bundles of correspondence an architectural drawing or a 500-page book.

Items are arranged into series, which are groups of items created, received or used in the same activity of the given government agency.

Series are then grouped by the government agency that created the records.

Read the Research Guide to Queensland State Archives’  record systems for more information.

Start your research

Research online

You can do preliminary research online by:

Most of the records are not viewable online. So while you can do preliminary research online, to view an archival record you will most likely need to order a copy or visit us in person.

Archival research can be time consuming and often involves searching through many records with no certainty that you will find the specific information you’re looking for. While this can be frustrating, it can also be exciting to find information you didn’t know existed.

Record what you find

Always record what you have researched, even if you didn’t find the information you were looking for, as it may save you time later. Establish a system of recording your information. The biggest mistake made by most researchers is not keeping accurate records.

Accessing what you find

Ordering copies of records

We can provide a digitised copy of our records for a fee. You can order a copy of a record listed in an index or ArchivesSearch.

Restricted records

Some of the records we hold are restricted and closed to the public.

The length of time a record is closed is listed under ‘Access Category’ in ArchivesSearch. The closure period begins from the end date of the record. For example, an item closed for 100 years, with an end date of 4 October 1946, will be open on 5 October 2046.

In some cases you can access closed records. Contact us for help requesting access from the Government agency that is responsible for the record.

Why can’t I find what I’m looking for?

There are several reasons why you may not find a record at QSA.

  • Some records have not survived.
  • Some records are restricted.
  • The name may have been written in the record phonetically as the clerks wrote the names as they heard them. Think about how it could be spelt as it was heard.
  • Spelling of all names was not as consistent as it is today. Check alternatives e.g. Thompson and Thomson.
  • The name may have been incorrectly indexed as the handwriting is sometimes difficult to read or the ink has faded. The capital letters L, T, F and S are often confused as are lower case letters n, m, u and w. Also, the use of double ‘s’ (ss) often looks like fs, so Ross will be indexed as Ross but may appear in the record as Rofs.
  • A blank cell indicates that there is no information recorded in the original.

Citing archival records

Whenever you reference records from QSA, the accepted citation should be included. Citations for archival records are important for the attribution and acknowledgment of the creator of the record, and to link to the origin or provenance of the record. Citation also enables other researchers to find and use the records.

Contact us

Contact us for more help.

Archival research terms

Record—information of permanent and historic value, often in paper-based form (e.g. a letter, photograph, a map), but can also be a CD, a film or a digital file

Item—a single record or many records, e.g. an item may be a single architectural drawing, a 500-page leather-bound book, or a bundle of correspondence (letters, telegrams, reports)

Series—a group of related items created, received, or used in the same activity

Agency—the Government Agency responsible for creating a series. For example, the Department of Education is the Government agency who created a series of School Admission registers for Runcorn State School. An admission register for Runcorn State School would be considered an item within that series.

Aboriginal and Torres Strait Islander peoples

The records held at QSA may contain names and images of Aboriginal and Torres Strait Islander peoples who have died. The terms found in the records reflect the period in which they were created. As such, some words and descriptions may be culturally insensitive. Records may also contain offensive and derogatory terms which are unacceptable today and may cause distress.

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