How to get help
If you are experiencing elder abuse, or suspect that an older person is being abused, it is important to know that help is available.
If you know or suspect someone is being abused, you can...
- Let them know that help is available.
- Invite them to talk in a place where they are alone and safe, and listen to them.
- Let them know it is not their fault.
- Respect their right to make their own decisions.
- Avoid being critical of the abusive person.
- Keep providing support, even if they refuse help.
How to get help
- In an emergency phone the police on triple zero (000)
- Call the Elder Abuse Helpline (9am–5pm, Monday to Friday) for free and confidential advice for anyone experiencing elder abuse or who suspects someone they know may be experiencing elder abuse.
Phone: 1300 651 192 (Queensland only) or (07) 3867 2525 (rest of Australia). - Legal support for seniors
- Office of the Public Guardian looks after the interests of adults with impaired capacity
- Other support services for seniors.
