Set up direct debit for registration renewal

Part of the Registration topic

You can set up direct debit and have your registration renewal fee automatically deducted from your bank account or credit card every 1, 3, 6 or 12 months.

In short

You can use this service to set up direct debit to pay your registration renewal. You can choose from 1, 3, 6 or 12-month registration periods.

You can only set up direct debit online. You cannot set up direct debit over the phone or in person.

See How to set up direct debit for the full process.

Start the online form

What you should know

Paying your registration by direct debit allows your renewal payments to be taken automatically and gives you access to shorter registration periods.

You can set up direct debit any time before your registration is due.

If your registration is due to expire in the next 18 days, you'll need to make a one-time manual payment by card. Your direct debit will start for your next renewal.

You must provide an email address and mobile number to set up direct debit. You can log in to your transport account (My account) to manage your contact details at any time and see previous notifications.

Registration periods

You can choose from 1, 3, 6 or 12-month registration periods for most vehicles and trailers.

If the registration is for a boat, you can only choose a 12-month registration period.

How payments work

You can use a bank account or accepted card to make a direct debit payment. You must use the same account or card for all registrations you enrol in direct debit. Gift cards cannot be used.

You cannot choose your payment date. Payments are debited about 2 weeks before your registration is due (the actual date may change because of weekends and public holidays).

We’ll send an email to remind you of the exact date a few days before the payment is due to be taken. We only make one attempt to debit your card or bank account, for each registration period.

Managing your direct debit

If you have already set up direct debit, you can log in to your transport account (My account) to manage your direct debit details. Under My registrations, you can:

add or remove registrations on direct debit
change card or bank account details
change your compulsory third party (CTP) insurer (if applicable)
change your registration period (if applicable)
cancel your direct debit.

Any changes made while a direct debit payment is in progress will apply from your next registration renewal.

Who can use this service

You can set up direct debit for registration renewal if:

your registration is current
you’re 18 years of age or older
you have a bank account or accepted credit or debit card
the registration is in your name (for registrations in 2 names, either person can set up direct debit)
the registration is in a business name, if your name is also on the record.

Don't use this service if:

you want to receive your notices (including renewals) by post. To set up direct debit you must agree to receive notices and reminders by email.
Instead, renew your registration another way.
your registration is expired
Instead, renew your registration first.
your registration is cancelled
Instead, apply for a new registration first.
your registration is in the name of an organisation with an Australian Company Number (ACN)
Instead, renew your registration another way.
you are registering a new or unregistered vehicle, trailer or boat in Queensland
Instead, apply for a new registration first.
your registration has a common due date
Instead, renew your registration another way.
the vehicle is recorded as written off
Instead, see How the written-off vehicle scheme works.
the registration is recorded as stolen or is subject to a defect notice
Instead, message us or call 13 23 80 for advice.
your vehicle has a registration category of seasonal, special purpose, dealer or trade plate, or wheelchair.
Instead, renew your registration another way.

How to set up direct debit

Follow these steps or watch a video to set up direct debit online.

https://www.youtube.com/watch?v=nD-LJl_dqBo&t=231s

Step 1: Gather your information

You’ll need your payment information (card or bank account details), and your Queensland driver licence number or customer reference number (CRN) to verify your identity.

See Where to find your customer reference number.

If you need to change your CTP insurer, you'll need to do this before you set up direct debit.

Step 2: Log in and confirm your identity

Start the online form

Step 3: Enrol in direct debit

You’ll see a list of registrations that are eligible for direct debit. You’ll need to:

confirm your mobile number and email address (to keep you informed about your payments)
agree to receive notices and reminders by email
accept the direct debit terms and conditions.

Step 4: Add your account details

You’ll need to:

provide your card or bank account details
accept the Direct Debit Request Service Agreement for Registration Renewals.

Step 5: Add your registrations

Select the registrations you’d like to pay by direct debit and choose how often you’d like to pay your renewal:

every month (1 month)
every 3 months
every 6 months
every 12 months.

We'll send you an email confirming your direct debit has been set up.

Step 6: Pay your registration renewal (if required)

If your registration is due in the next 18 days, you’ll:

be prompted to make a one-time, immediate payment by card online to renew your registration
need to pay the amount due for the direct debit registration period you choose (for example, 1 month).

If you don’t make the one-time payment during the direct debit set up, you’ll need to pay your renewal before the due date. Watch the video for steps on how to pay online. You can also pay in person.

https://www.youtube.com/embed/Xy4VylfmzXY?rel=0&autoplay=1&controls=&enablejsapi=1

Once you've paid to renew your registration, your direct debit will start for your next renewal. We'll send you a payment receipt by email.

If you don’t pay the renewal before the due date, your registration may not be eligible to be paid by direct debit at your next renewal.

Step 7: Make a payment after an unsuccessful direct debit (if required)

It can take several business days for banks to process direct debit payments and advise if the payment was unsuccessful.

A payment can be unsuccessful if:

there were not enough funds in your account
the nominated account is no longer valid
a certificate of inspection (COI) is required before the registration can be renewed
the registration renewal has already been paid another way.

If your payment was unsuccessful:

we will not attempt another direct debit payment for the renewal
we’ll send you an SMS and email
you’ll need to pay your registration another way.

If the renewal payment is made before the registration expires, the total amount due will be the same.

Late fee

If the renewal is for a 3, 6 or 12-month registration and payment is made after the registration expires, a late fee will be added to the renewal amount.

If the renewal is for 1-month registration and you pay:

1 to 7 days after the registration expires, a late fee will be added to the renewal amount.
8 to 25 days after the registration expires, a late fee will be added to the renewal amount. You'll also need to make a catch-up payment. The catch-up payment amount includes your current registration renewal and your next registration renewal. Do not use BPAY, you’ll need to pay online or in person.
more than 25 days after the registration expires, your registration will be removed from direct debit. We'll email you if this happens. You’ll need to pay for 6 or 12 months of registration and a late fee will be added to the renewal amount. Once you’ve paid your renewal, you can choose to add the registration to direct debit again, to pay for your future renewals.

How long it takes

Setting up direct debit should take 10 to 15 minutes.

How much it costs

There is no cost to set up direct debit. Your bank may charge for direct debit payments.

If you choose a renewal period less than 12 months (1, 3, or 6 months), the cost of your registration will include a surcharge. The surcharge covers updating the vehicle register and the cost of sending registration notices more frequently.

Last updated:: 23 October 2026