Disaster recovery replacement certificates
If your certificates have been lost, damaged or destroyed in a declared disaster area, you can apply to have your Queensland certificates replaced if you:
- live in the affected area and have been impacted
- have had the certificate before.
We provide free replacement certificates to eligible customers for up to 3 months after the date of a declared disaster.
There have not been any recent declared disaster areas.
For assistance with:
- a life threatening situation phone 000 (triple zero) immediately.
- non-life threatening situations—such as help with a damaged roof, rising flood water, or storm damage—phone the SES on 132 500.
- information and support phone the Community Recovery Hotline on 1800 173 349.
Other document replacement services may be free to people who live in a declared disaster area.
Find out about other documents you may be able to have replaced.