Complaints and investigations
On this page
General complaints
Find out how to make a general complaint.
You can follow up on a complaint if it's about you or you lodged it.
- Phone
- 13 QGOV (13 74 68)
- Brisbane.OFT@justice.qld.gov.au
- Postal address
- Case Assessment, Response and Trust Accounts Unit
Office of Fair Trading
GPO Box 3111
BRISBANE QLD 4001 - Fax
- 07 3738 8842
- In person
- Visit one of our locations
Unsafe products
Email our our Consumer Product Safety team at safety@justice.qld.gov.au to report an unsafe product.
Find out how to make a product safety complaint online.
- Phone
- 13 QGOV (13 74 68)
- Postal address
- Consumer Product Safety Unit
Office of Fair Trading
GPO Box 3111
BRISBANE QLD 4001 - Fax
- 07 3738 8840
- In person
- Visit one of our locations
Financial investigations
Contact us to make a complaint about trust accounts for the property, motor and debt collection industries.
- Phone
- 13 QGOV (13 74 68)
- Financial.OFT@justice.qld.gov.au
- Postal address
- Financial and Major Investigations Unit
Office of Fair Trading
GPO Box 3111
BRISBANE QLD 4001 - Fax
- 07 3738 8840