Order a resource
Complete this order form to request hard copies of our resources for:
- consumers
- business and industry.
Please note that it can take approximately 1 week to receive publications via mail.
30 results found:
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Dark patterns flyer
This flyer explains dark patterns—tactics used to trick you into spending more and providing your personal details.
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Smart guides promotional flyer
This flyer promotes smart guides for general shopping and buying cars and property.
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Do not knock trader sticker
Door-to-door sellers must not approach any residence displaying a 'do-not-knock' notice.
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Safety wise height chart
The safety wise height chart highlights hazards by age groups and provides links to further useful information.
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TICKS rule for baby sling safety flyer
This flyer provides information about baby sling safety and sets out the TICKS method in detail.
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Carry with care baby slings poster
This poster sets out the TICKS method for using a baby sling safely.
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Button and coin batteries flyer
This flyer provides tips for keeping kids safe around button batteries.
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When using a ladder make safety matter brochure
This brochure provides information about ladder safety.
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Car smart pocket guide
A pocket guide to buying and owning a vehicle in Queensland.
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Shop smart pocket guide
A pocket guide to buying products and services in Queensland.
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Property smart pocket guide
A pocket guide to buying and selling real estate in Queensland.
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Your consumer rights: A guide for consumers and disability (Ndis consumer guide)
This guide is for consumers with a disability and their carers and support networks. It is designed to help you understand and use your rights as a consumer.
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Information for consumers with disability (NDIS consumer factsheet)
This factsheet is for consumers with disability. It provides a short summary of your consumer rights and the steps you can take to resolve problems.
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Indigenous consumer flyer
This flyer provides information about your rights as a consumer.
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Your rights when you buy something (NDIS Easy English guide)
This guide is written in Easy English. It is designed for people who have difficulty reading and understanding written information. It explains your rights when you buy something and tells you where to go for help.
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Spot the scam flyer
This double-sided flyer provides tips on how to protect your personal information online and how to protect yourself from scams.
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Incorporated associations smart business guide
This business guide provides information about starting and operating an incorporated association in Queensland.
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Trust accounts: A guide for property agents, motor dealers, debt collectors and their auditors
A comprehensive guide to trust accounts for property agents, motor dealers, debt collectors and their auditors.
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Unfair contract terms: A guide for business and legal practitioners
A guide to learn about unfair terms in standard-form consumer contracts under the Australian Consumer Law.
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Avoiding unfair business practices: A guide for business and legal practitioners
A guide to learn about the definitions of unfair, misleading, deceptive or unconscionable practices under the Australian Consumer Law.
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Refund and returns policy - tent card
A point-of-sale sign that provides consumers with information about their rights to a refund and a replacement under the Australian Consumer Law.
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Refunds and remedies - services sign
A point-of-sale sign that provides consumers with information about their rights to a refund and remedies under the Australian Consumer Law.
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Refunds and returns sticker
A point-of-sale sign sticker that provides consumers with information about their rights to a refund and replacement under the Australian Consumer Law.
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Your consumer rights: Repairs, refunds and replacements
This brochure explains when you are entitled to a repair, refund or replacement.
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Your consumer rights: Unfair business practices
This brochure explains unfair business practices under the Australian Consumer Law such as misleading or deceptive conduct, unconscionable conduct, county of origin claims, false and misleading representation.
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Your consumer rights: Sales practices
This brochure explains some of the sales practice provisions under the Australian Consumer Law such as door-to-door selling and telemarketing, proof of transaction and itemised bills.
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An industry guide to the Australian Consumer Law: Electrical and whitegoods
This booklet sets out the Australian Consumer Law for businesses that manufacture or sell electronics or whitegoods.
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An industry guide to the Australian Consumer Law: Personal services
This booklet sets out the Australian Consumer Law for businesses that provide personal services.
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An industry guide to the Australian Consumer Law: Rental cars
This booklet sets out the Australian Consumer Law for businesses that hire out motor vehicles.
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A guide to competition and consumer law: For businesses selling to and supplying consumers with disability
This booklet sets out the Australian Consumer Law for businesses selling to and supplying consumers with disability.
