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Update your blue card details

As a blue card applicant or card holder, you must keep your contact details up to date.

You must tell us of any changes to your personal or employment information—such as your name, address, phone number, or email—within the required timeframes:

  • Applicants must update their details within 7 days of the change.
  • Card holders must update their details within 14 days.

Keeping your details current ensures you receive important updates and remain compliant with your obligations under the blue card system.

Online applicant portal

The online applicant portal allows you to update personal details such as your:

  • email address
  • phone number (landline or mobile)
  • home or postal address
  • name.

You can also request a replacement card if you change your name.

Log in to the online applicant portal to make any of these changes.

If you have not yet registered for an online account, you will need to do this first before updating your contact information.

Without the portal

If you cannot use the online applicant portal, use the below form to update your:

  • email address
  • phone number (landline or mobile)
  • home or postal address.

If you have changed your name, you will need to complete and submit a change of name form instead.

  1. I need to update my: Select all that apply.
  2. Street address
    1. Is your postal address the same as your street address? *
  3. Postal address (If you chose ‘No’ above)
  4. Phone
  5. Your details
  6. *

Contact us

Call us on 1800 113 611 or (07) 3211 6999 or send us an email.