Online Services scheduled maintenance
The online applicant portal and Organisation Portal will be unavailable due to scheduled maintenance from 6pm on Friday 13 February until 10pm on Sunday 15 February 2026. Services will resume after this time. Thank you for your patience.
Wait times
Due to high call volumes, our contact centre is currently experiencing longer than usual wait times. For non‑urgent enquiries, please use the Contact Blue Card Services page. We appreciate your patience and are working to respond as quickly as possible.
Contact Blue Card Services
Resources for everyone
We have created resources to support your understanding of the blue card system and how to access our services.
Resources for Aboriginal and Torres Strait Islander peoples
These resources provide support to guide Queenslanders from Aboriginal and Torres Strait Islander communities through the blue card application process.
Resources in your language
Discover resources in your language to help you understand how to use the online applicant portal.
Translation and interpreting support
If English is not your first language and you need help understanding information on this website, please call Language Loop on 1800 512 451 and ask for an interpreter.
If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service.
You can also access information about translation services in your language.
Online applicant portal
You can log in to the Blue Card Services online applicant portal to update personal details and make other changes to your blue card.
You will need to register for an online account before you can use the portal.
Contact us
Call us on 1800 113 611 or (07) 3211 6999 or send us an email.