Guarantees, warranties and refunds
Find out about what a consumer guarantee is, when you’re entitled to a refund and how different types of warranties work.
Understanding sales practices
Businesses use many different sales practices to sell to you. Find out how the law can protect you and how to protect yourself.
Buying products
Find out about buying selling certain products and services. Learn how to avoid the common mistakes that people make when buying and selling these products or services.
Buying services
Consumers may sometimes have trouble when buying certain types of services. Find out how to get the best deal and protect yourself.
Training courses
What you need to know before signing up to a training course or vocational education.
Vanity and predatory publishing
Learn about these unscrupulous practices that push authors to publish their work for a fee and sign contracts that are likely not in their best interests
Using sharing economy platforms
If you buy or hire goods and services through a sharing economy platform, you are protected by consumer law. Find out about your consumer guarantees.
Ticketed events
Your rights when buying tickets to events, and advice on ticket resale.