Consumer advice, rights and responsibilities

• Tips for budgeting
• Tips for shopping
• Tips for buying online
• Having your bag checked

• Avoid being misled about price, quality and value
• Avoid false claims about products and services
• Avoid being exposed to unfair business practices
• Understanding claims about country of origin

• Your consumer rights
• Buying expensive things
• Protecting yourself and your family
• Complaining

• Your consumer rights
• Door-to-door sales and telemarketing rules
• The National Disability Insurance Scheme
• How we can help you

Learn about consumer support available for online gambling.

We have lots of fact sheets and videos in languages other than English. Find them all on this page.