Advice for consumers with disability

Your consumer rights

You have consumer rights, regardless of whether you pay for a good or service yourself, with NDIS money, or through a disability support service.

Door-to-door sales and telemarketing rules

Learn about your rights when dealing with door-to-door and telephone salespeople and how to avoid being scammed.

The National Disability Insurance Scheme

If you participate in the NDIS and you have a problem with a disability related product or service you have paid for, you can use your consumer rights to get the problem fixed.

How we can help you

Information on how the Office of Fair Trading can help consumers with disabilities.