Tropical Cyclone Alfred March 2025
Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Personal hardship financial assistance is available for Queensland communities impacted by Tropical Cyclone Alfred in March 2025.
If you have been affected by this event, you can:
- check if your area is eligible for financial assistance
- find out about the different grants available
- access brochures for key community support contacts in your area
- find out about other support services available.
Eligible areas
Financial assistance is available for people who were affected by this event in these eligible areas:
Check your eligibility
You need to be aged 18 years or older to complete an online application and have:
- Identification (ID)—Driver licence and Medicare card
Note: If you do not have these, other forms of ID are accepted. - Bank account details.
- A valid email address.
If you are under the age of 18, please contact the Community Recovery Hotline on 1800 173 349 to obtain advice on how to lodge an application.
Get help replacing lost or destroyed documents.
Complete this form to find out what financial assistance you may be eligible for.
Start typing and select the address from the list. If your address does not appear, select Enter address manually, and complete each field for your address.
Unfortunately you are not eligible for any of the Queensland Government grants available for this event.
The Australian Government may also be offering disaster recovery payments.
To find information about other supports visit the Disaster Assist website.
Available grants
The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form above.
The Australian Government may also be offering support. For more information about the disaster recovery payments visit the Services Australia website.
To find information about other supports visit the Disaster Assist website.
Transport and motoring assistance
You can apply for help with vehicle registration, licensing and other transport and motoring products.
Community Recovery Hubs
There are no Community Recovery Hubs active for this event at this time. For assistance, please call the Community Recovery Hotline on 1800 173 349.
Community Recovery Hubs are a place where residents who are experiencing hardship can apply for grants and obtain emotional and wellbeing support. Our Community Recovery workers will assist with grant applications and offer referrals to other community organisations and government agencies for further assistance.
Support Services locations
There are no Support Services active for this event. For assistance, please call the Community Recovery Hotline on 1800 173 349.
Support Services provide access to a range of recovery information and services including:
- financial support (e.g. personal hardship assistance, financial counselling)
- practical support services (e.g. access to advocacy, translation services)
- assistance with current applications including validating identification documents
- information and referral (e.g. welfare referrals, other local services)
- disaster-specific advice (e.g. safe clean up, managing health concerns, how to cope)
- emotional support (e.g. personal support, counselling and mental health services)
- resources to assist vulnerable individuals and groups (e.g. young children and adolescents, domestic and family violence).