Send money to a prisoner
Part of the Prison topic
You can send money to a prisoner in a Queensland. Apply to Queensland Corrective Services.
On this page
In short
You can use this service to send money to a prisoner:
- online, by using Secure Payment Services
- in person, by delivering cash or a money order to the prison
- by post, by sending a money order to the prison.
See How to send money to a prisoner for the full application process.
What you should know
To transfer money online, you must first sign up for Secure Payment Services and know the prisoner’s Integrated Offender Management System (IOMS) number.
Cash payments can’t be sent through mail for safety and security reasons.
Who can use this service
You can send money to a prisoner if you:
- have their full name
- know which prison they are in
- have their IOMS number
- can provide 2 forms of personal identification with your name and street address on them.
Don't use this service if:
- you do not have the required prisoner details or identification
Instead, email statewideoperationscommunications@corrections.qld.gov.au for further assistance.
How to send money to a prisoner
Choose how to send money and follow the steps.
Step 1: Sign up to Secure Payment Services
- Visit the Secure Payment Services website.
- Provide 2 forms of identification with your name and street address (PO Boxes are not accepted).
- Enter the prisoner's name, prison location and IOMS number.
- If you don’t know the prisoner's IOMS number, email statewideoperationscommunications@corrections.qld.gov.au with their full name and date of birth.
- Submit your form.
Step 2: Complete your account set up
- You’ll receive a confirmation email and security code.
- Use the code to finish setting up your account.
Step 3: Transfer money
- Log in to your Secure Payment Services account.
- Use your credit or debit card to transfer money.
- The money will be sent to the centre the next business day and allocated to the prisoner’s account.
Step 4: Check for confirmation
You will see a 'Transferred to the prison' message in your account once the money has been received.
You can hand deliver a money order or cash to any prison regardless of where the prisoner is located.
Money order
Step 1: Prepare a money order
- Visit a post office or financial institution that issues money orders.
- Provide the amount you want to send as well as any additional fees.
- Ensure the money order is made out in the prisoner’s name.
Step 2: Attach a covering note
Include a note with the money order that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.
Step 3: Deliver the money order
Give the money order to the prison where the prisoner is located.
See Find a prison to choose a location.
Cash
Step 1: Gather your money
Gather the money you want to give to the prisoner.
Step 2: Attach a covering note
Include a note that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.
Step 3: Deliver the money
Give the money to visits processing building at any prison.
Step 1: Prepare a money order
- Visit a post office or financial institution that issues money orders.
- Provide the amount you want to send as well as any additional fees.
- Ensure the money order is made out to the prisoner’s name.
Step 2: Write a covering note
Include a note with the money order, that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.
Step 3: Mail the money order and note
Mail the money order and note through Australia Post or another reliable postal service to the prison.
Consider using registered post if you want to receive confirmation it has been delivered.
How long it takes
- Sending money online: money will be sent to the prison the next business day.
- Delivering cash or money orders in person: processing times may vary depending on the prison’s procedures.
- Mail a money order: standard postage times and the prison’s processing times apply.
How much it costs
- Sending money online: processing fees apply, see the Secure Payment Services website.
- Mailing a money order: standard postage applies.
- Delivering cash or money orders in person: free.
Managed by: Queensland Corrective Services