Deliver photos to a prisoner

Part of the Prison topic

Understand the steps you must follow to deliver photos to a prisoner in Queensland.

On this page

In short

You can use this service to send photos to a prisoner in Queensland:

  • in person
  • by email
  • by post.

See How to deliver photos to a prisoner for the full application process.

What you should know

There are rules you must follow when sending photos to a prisoner.

Approved photos will be printed and provided to the prisoner.

Who can use this service

You can deliver photos to a prisoner if:

  • the photos meet the rules for sending photos to a prisoner
  • you are a family member, friend or you have a legitimate relationship with the prisoner
  • you can provide a statutory declaration for photos of children.

Don't use this service if:

  • the photos don’t meet the rules for sending photos to a prisoner
    Instead, review the rules and choose photos that meet the rules.
  • you want to send photos to a prisoner outside of Queensland
    Instead, contact the relevant agency in that state or territory.

How to deliver photos to a prisoner

Choose how to deliver photos to a prisoner and follow the steps.

Step 1: Confirm your photos meet the rules

Your photos will only be approved if they meet the rules for sending photos to a prisoner.

Step 2: Sign up to the Email a Prisoner service

  • Go to the Email a Prisoner service website.
  • Provide proof for your identity and home address (PO Boxes are not accepted).
  • Provide the prisoner’s name and Integrated Offender Management System (IOMS) number and the prison they are located in.
  • If you don’t know the prisoner's IOMS number, email statewideoperationscommunications@corrections.qld.gov.au with the prisoner’s full name and date of birth.
  • Once your account is created, you’ll receive a confirmation email with a security code.
  • Use the code to finish setting up your account.

Step 3: Include a statutory declaration (if required)

If you are sending photos of a child you must include a statutory declaration.

It must be witnessed in Queensland by a Justice of the Peace (JP) or Commissioner for Declarations (Cdec). Digital Commonwealth statutory declarations will not be accepted.

The declaration must state:

  • the parent’s or guardian’s name and street address
  • the relationship between the prisoner and the child(ren)
  • the parent’s or guardian’s consent for the prisoner to receive and keep the photos
  • that there is no court order preventing contact between the child(ren) and the prisoner.

Step 4: Send an email

  • Log in to your Email a Prisoner account and write your email.
  • Attach up to 4 photos per email.
  • Attach the statutory declaration (if required).
  • Send your email.

Step 5: Review of photos

Your email will be reviewed by officers.

Step 6: Delivery of photos

Approved photos are printed and delivered to the prisoner.

Step 1: Confirm your photos meet the rules

Your photos will only be approved if they meet the rules for sending photos to a prisoner.

Step 2: Include a statutory declaration (if required)

If you are sending photos of a child you must include a statutory declaration.

It must be witnessed in Queensland by a Justice of the Peace (JP) or Commissioner for Declarations (Cdec). Digital Commonwealth statutory declarations will not be accepted.

The declaration must state:

  • the parent’s or guardian’s name and street address
  • the relationship between the prisoner and the child(ren)
  • the parent’s or guardian’s consent for the prisoner to receive and keep the photos
  • that there is no court order preventing contact between the child(ren) and the prisoner.

Step 3: Send your photos by mail

Address your mail to the prisoner at their prison.

See Find a prison for postal addresses.

Step 5: Review of photos

All mail will be searched for forbidden items and photos will be reviewed by officers.

Step 6: Delivery of photos

Approved photos are printed and delivered to the prisoner.

Step 1: Confirm your photos meet the rules

Your photos will only be approved if they meet the rules for sending photos to a prisoner.

Step 2: Include a statutory declaration (if required)

If you’re delivering photos of a child you must include a statutory declaration.

It must be witnessed in Queensland by a Justice of the Peace (JP) or Commissioner of Declarations (Cdec). Digital Commonwealth statutory declarations will not be accepted.

The declaration must state:

  • the parent’s or guardian’s name and street address
  • the relationship between the prisoner and the child(ren)
  • the parent’s or guardian’s consent for the prisoner to receive and keep the photos
  • that there is no court order preventing contact between the child(ren) and the prisoner.

Step 3: Deliver your photos to the prison

Visit the prison where the prisoner is located and submit your photos for review.

See Find a prison.

Step 4: Review of photos

Photos are reviewed by officers.

Step 5: Delivery of photos

Approved photos are printed and given to the prisoner.

How long it takes

Timeframes depend on how you deliver your photos:

  • By email: delivery can take up to 3 business days after submission.
  • By post: delivery times vary depending on the postal service and the prison’s review and approval processes.
  • In person: delivery times vary depend on the prison’s review and approval processes.

How much it costs

Costs depend on how you deliver your photos:

  • By email: processing fees apply, see the Email a prisoner website.
  • By post: standard postage costs apply.
  • In person: free.

Last updated:
29 June 2026