Support for the Blue Card Services Organisation Portal
The Blue Card Services Organisation Portal is an online system to help employers and volunteer organisations keep track of your records and blue card obligations under the blue card system.
Benefits of using the Organisation Portal
The portal provides many benefits including:
- a quick and easy way to link employees (volunteer, student and paid)
- receiving real time information about blue card holders, including updates to their blue card status
- viewing and downloading all existing card holders linked to the organisation
- de-linking existing card holders who stop working with the organisation
- making single or multiple payments for existing cardholders and/or new applicants in the one transaction
- adding or removing portal users
- viewing notices, including renewal notices for linked card holders.
While the portal assists organisations to manage applications and card holders, it does not remove any obligations for your organisation, such as maintaining an employee register.
Registering for the Organisation Portal
If your organisation would like to use the portal, you need to:
- Check your organisation is regulated by the blue card system,
- Complete ‘The Organisation Portal’ section of the online form.
After we receive your organisation information, we will send you the relevant information you need to get started. We may contact you if we need more information.
The Organisation Portal works best on desktop or tablet devices. Please use an up-to-date browser such as Chrome, Firefox, Safari or Edge. You may encounter issues with older browsers.
Managing the Organisation Portal
Organisation Portal terminology
There are a range of terms that an organisation may come across when using the employee register in the portal. Some of the more common terms and their meanings are outlined below.
Status | Meaning | Outcome |
Application pending | Applicant has verified identity with TMR but has not applied | Cannot work with children |
Application in progress | Blue or exemption card application is in progress | Cannot work with children (unless applying for an exemption card) |
Valid card and application in progress | Holds valid blue or exemption card and has submitted a renewal application | Can work with children |
Valid card | Blue or exemption card issued and is active | Can work with children |
Valid clearance | Blue or exemption card issued but the card is not active | Can work with children |
No valid card—contact Blue Card Services | Person does not have an application in progress, or a valid card | Cannot work with children |
Negative notice | Person has a current negative notice | Cannot work with children |
Disqualified person | Person is disqualified | Cannot work with children |
Card suspended | Blue or exemption card has been suspended | Cannot work with children |