Funeral directors

Funeral directors can learn how to submit official death registrations and disposal notices online. Authorised government undertakers can submit conveyancing, burial and cremation claims online.

What you should know

To sign-up and use the Service Provider Portal you need a Queensland Digital Identity.

Before we give you access, we will check that you work for the funeral company.

What you can do online

Approved service providers can:

• submit death registrations
  • order official death certificates and choose postal options
  • print a registration report for the next of kin to check the details
• submit burial or cremation notifications (if applicable)
• submit Coroners of Court of Queensland (CCQ) conveyancing, burial and cremation claims
  • approved government-contracted undertakers only
• recall and amend records that have been submitted but not yet marked as 'accepted'
• use batch upload
  • available for death registrations and disposal notices only
  • your system developer or software provider should contact us at bdmserviceprovider@justice.qld.gov.au for more information.

How to sign up and use the portal

Step-by-step guides are available for:

• our death registration and disposal system
  • signing up as a service provider
  • using the online service provider system
• the CCQ invoicing system
  • signing up as a service provider and using the invoicing system.

How to fix a mistake

If you found a mistake you can request a review of a submitted death record if:

• you have submitted a death registration or disposal notice and
• the record has been accepted by us.

If the mistake is on a death registration you submitted and it has not been marked as 'accepted', you can:

• recall and change the record
• resubmit the record to us.

How to contact us

For help with or feedback about the Service Provider Portal, contact the Registry of Births, Deaths and Marriages at bdmserviceprovider@justice.qld.gov.au.

For questions about using the Service Provider Portal for CCQ conveyancing and invoicing, contact the Coroners of Court Queensland at ccqcontracts@justice.qld.gov.au.