Help centre

How can we help you?

What identity and supporting documents you may need to provide and who can certify them.

Ways to pay for certificates, checkout issues, refunds and getting fees waived.

Postage options and certificates lost or damaged in the post.

If you find a mistake or missing information on a certificate.

Translating documents or using an interpreter.

Get in contact with interstate and overseas registry offices.

Find information about JPs and their ID service for certificate applications.

Locations where you can submit and pay for some of our services.

How to contact the Registry of Births, Deaths and Marriages.

Managed by: Registry of Births, Deaths and Marriages