Delivery

Delivery options

Regular post is free. Find out what upgraded delivery options you can choose and the fees you will pay.

Certificates lost in the post

Find out what to do if you haven’t received your certificates sent in the post.

Damaged certificates

If your certificate is damaged in the mail, you’ll need to order and pay for a replacement.

This applies to services in

Births and registration, Marriage and civil partnerships, Name changes, Record of sex changes, Deaths, Adoption records, Family history research

Managed by: Registry of Births, Deaths and Marriages

Last updated:: 10 February 2026

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