Apply for and book a visit to a prisoner
Part of the Prison topic
Apply for and book an in-person or online visit to a prisoner in a Queensland prison.
On this page
In short
You can use this service to:
- apply to visit a prisoner
- book an in-person contact, non-contact, or virtual visit with a prisoner.
See How to apply for and book a visit to a prisoner for the full application process.
What you should know
If you want to visit a prisoner in Queensland you must first make an application and if approved, you must then book your visit.
You must follow the Rules for visiting a prisoner when visiting a Queensland prison.
Who can use this service
You can apply for and book a visit to a prisoner if you are a:
- family member
- friend
- lawyer
- official visitor
- religious visitor or chaplain.
Don't use this service if:
- you don’t have the required proof of identity documents
Instead, ensure you can provide the necessary documentation before applying.
How to apply for and book a visit to a prisoner
Choose how you would like to visit and follow the steps.
Step 1: Complete the application form
Download and complete the form.
If you can’t download the form, request a copy by emailing StatewideOperationsCommunications@corrections.qld.gov.au
Step 2: Gather your documents
Gather certified copies of your proof of identity and if you have had any criminal convictions.
You'll need 1 form of photo proof of identity or 2 forms of non-photo proof of identity.
See proof of identity documents in the Help centre.
Step 3: Submit your application
Submit your completed application to the prison you wish to visit.
See Find a prison to choose a location.
Step 4: Receive the outcome
The prison will review your application and notify you of the outcome. You may need to contact the prison to confirm your visit has been approved.
Approval may take up to 6 weeks.
Step 5: Book your visit
Once approved, contact the prison to book your visit during their nominated booking times.
See Find a prison for contact details.
Step 6: Attend your visit
Arrive to your booked visit on time and bring your approved proof of identity.
Follow the Rules for visiting a prisoner.
Step 1: Complete the application form
Download and complete the form. Tick the virtual visits only box.
If you can’t download the form, request a copy by emailing StatewideOperationsCommunications@corrections.qld.gov.au
Step 2: Gather your documents
Gather certified copies of your proof of identity and if you have had any criminal convictions.
You'll need 1 form of photo proof of identity or 2 forms of non-photo proof of identity.
See proof of identity documents in the Help centre.
Step 3: Submit your application
Submit your completed application to the prison you wish to visit.
See Find a prison to choose a location.
Step 4: Receive the outcome
The prison will review your application and notify you of the outcome. You may need to contact the prison to confirm your visit has been approved.
Approval may take up to 6 weeks.
Step 5: Book your visit
Once approved, contact the prison to book your visit during their nominated booking times.
See Find a prison for contact details.
Step 6: Start your online visit
- Click the ‘join meeting’ link in the email before your visit time.
- You will be prompted to install an application on your device.
- Follow the instructions in the user guide to set up the application.
- Show your photo proof of identity or 2 forms of non-photo proof of identity to the officer monitoring the visit.
- Follow the rules for visiting a prisoner.
How long it takes
Processing time begins with a completed application is received.
Standard application: up to 6 weeks
How much it costs
It’s free to book an in-person contact, non-contact or virtual visit with a prisoner.