Send money to a prisoner

Part of the Prison topic

You can send money to a prisoner in a Queensland. Apply to Queensland Corrective Services.

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In short

You can use this service to send money to a prisoner:

  • online, by using the Secure Payment Service
  • in person, by delivering cash or a money order to the prison
  • by post, by sending a money order to the prison.

See How to send money to a prisoner for the full application process.

What you should know

To transfer money online, you must first sign up for the Secure Payment Service and know the prisoner’s Integrated Offender Management System (IOMS) number.

Cash payments can’t be sent through mail for safety and security reasons.

Who can use this service

You can send money to a prisoner if you:

  • have their full name
  • know which prison they are in
  • have their IOMS number
  • can provide 2 forms of personal identification with your name and street address on them.

Don't use this service if:

How to send money to a prisoner

Choose how to send money and follow the steps.

Step 1: Sign up to the Secure Payment Service

  • Visit the Secure Payment Services website.
  • Provide 2 forms of identification with your name and street address (PO Boxes are not accepted).
  • Enter the prisoner’s name, prison location and IOMS number.
  • If you don’t know the prisoner's IOMS number, email statewideoperationscommunications@corrections.qld.gov.au with their full name and date of birth.

Step 2: Complete your account set up

  • You’ll receive a confirmation email and security code.
  • Use the code to finish setting up your account.

Step 3: Transfer money

  • Log in to your Secure Payment Service account.
  • Use your credit or debit card to transfer money.
  • The money will be sent to the centre the next business day and allocated to the prisoner’s account.

Step 4: Check for confirmation

You will see a ‘Transferred to the prison’ message in your account once the money has been received.

You can hand deliver a money order or cash to any prison regardless of where the prisoner is located.

Money order

Step 1: Prepare a money order

  • Visit a post office or financial institution that issues money orders.
  • Provide the amount you want to send as well as any additional fees.
  • Ensure the money order is made out in the prisoner’s name.

Step 2: Attach a covering note (optional)

Include a note with the money order that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.

Step 3: Deliver the money order

Give the money order to the prison where the prisoner is located.

Cash

Step 1: Gather your money

Gather the money you want to give to the prisoner.

Step 2: Attach a covering note (optional)

Include a note that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.

Step 3: Deliver the money

Give the money to visits processing building at any prison.

Step 1: Prepare a money order

  • Visit a post office or financial institution that issues money orders.
  • Provide the amount you want to send as well as any additional fees.
  • Ensure the money order is made out to the prisoner’s name.

Step 2: Write a covering note (optional)

Include a note with the money order, that states the prisoner’s name, prison and IOMS number. This makes it easier to process the payment.

Step 3: Mail the money order and note

Mail the money order and note through Australia Post or another reliable postal service to the prison.

Consider using registered post if you want to receive confirmation it has been delivered.

How long it takes

  • Sending money online: money will be sent to the prison the next business day
  • Delivering cash or money orders in person: processing times may vary depending on the prison’s procedures
  • Mail a money order: standard postage times and the prison’s processing times apply.

How much it costs

  • Sending money online: processing fees apply, see the Secure Payment Services website.
  • Mail a money order: standard postage applies
  • Deliver cash or money orders in person: free

Last updated:
29 June 2026