Support services for people leaving prison
Part of the Prison topic
Find support services for people transitioning from prison back into the community.
On this page
Queensland Corrective Services
Queensland Corrective Services provides a range of programs and services to support prisoners in custody, including:
- offending behaviour programs
- vocational education and training programs
- prison industries
- pastoral care
- Elders visitation program
- re-entry services.
Phone: 13 QGOV (13 74 68)
Community Re-entry Support Team (CREST)
CREST provides re-entry support services to prisoners in Queensland correctional centres, including:
- In-prison information and referral services: Support for prisoners to discuss re-integration needs. Also, referrals to external agencies for housing, medical treatment and other services
- Post-release managed services (PRMS): Pre-release planning and up to 3 months of post-release support for eligible prisoners.
- Parole support services (PSS): Assistance for people on parole experiencing instability in the community, as requested by community corrections officers.
Phone: 13 QGOV (13 74 68)
Borallon Training and Correctional Centre (BTCC)
Borallon Training and Correctional Centre (BTCC) provides throughcare services to help prisoners develop skills and knowledge for employability after release. Services include:
- Pathways plans: Individualised plans to address training needs and areas requiring further support.
- Vocational training: Skills development to prepare prisoners for employment opportunities.
Phone: 13 QGOV (13 74 68)
Registry of Births, Deaths and Marriages
The registry helps individuals get proof of identity documents, such as birth certificates, which can be required when accessing housing and government services.
Phone: 13 QGOV (13 74 68)
Centrelink (Services Australia)
Centrelink provides financial assistance and support for people leaving prison. This can include:
- a one-off crisis payment
- other payments based on eligibility.
Phone: 13 24 86
Brisbane Common Ground
Brisbane Common Ground offers housing for individuals who have experienced chronic homelessness and are low-income earners. It provides:
- stable accommodation to support reintegration into the community.
Phone: (07) 3370 8320
Centacare Brisbane
Centacare Brisbane offers support for released prisoners. Support includes:
- post-release services for individuals at risk of re-offending
- referrals to Centacare Prisoners’ Services for additional assistance.
Phone: (07) 3324 3100
MARA – Southeast Queensland Women’s Re-entry Services
The MARA program provides gender-specific, trauma-informed re-entry services for women. It operates in Brisbane Women’s Correctional Centre, Numinbah Correctional and Helena Jones Correctional Centre.
The services it provides include:
- Inreach services: Support for women to connect with external agencies before release.
- Outreach services: Detailed planning and support for up to 3 months before release and up to 6 months after release, including connections to housing and child safety services.
Phone:
- Southern Region: 07 2810 5590
- Central Region: 07 2810 5590
- Northern Region: 07 4459 4562
Prisoners’ Legal Service
Provides free legal advice to prisoners and their families. They can offer advice on:
- legal matters related to re-integration
- post release challenges.
Phone: (07) 3846 5074
Prison Ministry of the Uniting Church
The Prison Ministry of the Uniting Church supports prisoners and their families in Queensland through pastoral care and community services. It offers reintegration support and guidance for individuals transitioning out of prison back into the community.