Get tailored group training for business
Part of the Mediation training topic
Get tailored mediation or conflict resolution group training for your business. Apply to the Dispute Resolution Branch.
On this page
In short
You can use this service to get tailored mediation or dispute resolution training for your business.
You must email your completed application.
See How to get tailored group training for the full application process.
What you should know
Staff at the Dispute Resolution Branch are experts in dispute resolution.
They can:
- provide training for your business
- tailor training to your needs
- use modern learning methods.
Training can be held at your office or at ours.
Group training can help your staff:
- learn mediation skills
- improve facilitation and negotiation skills
- handle conversations
- manage difficult behaviour
- improve customer service skills
- support career growth.
We have provided training for government including:
- Queensland Building and Construction Commission
- Queensland Correctional Services
- Aged Care Complaints Queensland.
Who can use this service
You can get tailored group training if you are a:
- school or education group, such as teachers or school counsellors
- community group, such as youth and community workers, volunteers
- corporate group, such as legal, human resources and employee relations staff
- health sector group, such as nurses, doctors, carers
- local council or government.
Don't use this service if:
- you are an individual wanting mediation
Instead, apply for mediation.
How to get tailored group training
Follow these steps to get tailored group training for business.
Step 1: Complete the form
Download and complete the training enquiry form.
Step 2: Submit your application
Send your completed application to:
Dispute Resolution Branch
Email: trainingdrb@justice.qld.gov.au
Phone: (07) 3738 7015
Step 3: Receive the outcome
You will get confirmation that your application has been received. We will assess your application and contact you.
How long it takes
Processing starts when we receive your completed application.
Standard applications: up to 10 business days
How much it costs
Costs vary based on the training and group size.